What should I do if my steps disappear or I can't see my previous steps and challenges?
All your steps and challenges are linked to your account and login method. If you can't see your previous steps or challenges, it's possible that you logged in using a different method or email than before.
🔹 Try this first: Log out and log in again using a different login method (email, Google, Facebook, Apple ID) that you may have previously used.
🔹 If your past challenges or steps are still missing: Contact support@walk15.app, and we will help you recover access to your data.